Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name
• Company information (optional)
• Billing information for paid plans

Usage Data

We automatically collect information about how you use our service:

• API usage statistics and metrics
• Error logs and performance data
• IP addresses and browser information
• Timestamps of API requests

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Process payments and manage subscriptions
• Monitor usage and prevent abuse
• Improve our service and develop new features
• Communicate with you about your account and our service
• Comply with legal obligations

3. Data Processing and Storage

HTML Content

HTML and CSS content submitted for conversion is:

• Processed temporarily in memory
• Not stored on our servers
• Automatically deleted after processing
• Not logged or cached

Generated Files

Images and PDFs generated by our service are:

• Temporarily stored for delivery
• Automatically deleted within 24 hours
• Not accessible to other users
• Transmitted securely via HTTPS

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent

5. Data Security

We implement appropriate security measures to protect your information:

• All data transmission is encrypted using HTTPS/TLS
• API keys are encrypted and securely stored
• Regular security audits and monitoring
• Access controls and authentication
• Secure data centers with physical security

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Objection: Object to certain processing activities

To exercise these rights, contact us at care@pdfy.cloud

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns and improve our service
• Provide customer support

You can control cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Data Retention

We retain your information for as long as necessary to provide our service and comply with legal obligations:

• Account information: Until account deletion
• Usage logs: 90 days
• Billing records: 7 years (legal requirement)
• Generated content: Deleted within 24 hours

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: care@pdfy.cloud
Address: pdfy.cloud Privacy Team